A Leading Insurance Aggregator Player from the United States Modernizes its Web Application using Bootstrap

The Pattern is a trusted U.S.-based physician disability insurance and life insurance provider. It simplifies disability and life insurance for busy doctors and helps them choose the right policy that fulfills their needs. The portal helps physicians to request a quote, Pattern assembles the policy options and helps doctors choose the right policy with the help of their agents.

Industry: Insurance

Headquarters: United States

The main challenge for the Pattern team was to modernize their existing web application or portal to make it user-friendly using various front-end modifications. Besides this, the company leadership saw the demand for:

-Make an existing website or portal “Responsive” to cater to the end users’ wide range of devices.

-Increasing internal efficiencies by incorporating various new features and personalized reports.

-Raising the level of customer engagement and improving overall customer experience on their website or portal.

Tasked with the overall modernization, AddWeb Solution took full ownership of the modernization and upgrade process providing the customer with all required assistance along the line.

After the profound analysis of the existing web portal, the AddWeb Solution team initiated a project by deploying the best-in-class October CMS development team to work on the modernization of the web application by incorporating new features as a part of enhancement. On the other hand, the best of our creative minds and front-end experts have started working on the tedious task of Bootstrap upgrade and other UI elements.

The team AddWeb has revamped the existing web portal and made it secure, scalable, and responsive that smoothly works across all the devices with modern front-end architecture. Furthermore, the web portal now offers:

• Responsive website that runs smoothly on different devices
• A blog that provides insights on what’s happening in Pattern
• SASS file for typography and header-footer components
• Integrated form validation plugin
• Enabled customizable select box with support for searching, tagging, remote data sets, infinite scrolling, and many other highly used option using the Select2 plugin
• Google Map integration
• Enhanced header and footer
• Site map of the website
• More detailed product descriptions
• A view of success stories
• Enabled comments feature using Comments plugin of October CMS
• Helped client to track changes and revisions using Revision plugin
• Enable social media integration to help clients increase social presence

Milestones & Deliverables

After modernizing the web portal with all the necessary upgrades and desired features, the client witnessed noticeable business growth. Offline chatbot feature facilitated clients to resolve customer queries on the spot. The enhanced header and footer, various plugins, and UI enhancements helped the client get a crisp, clear, and responsive web portal and succeeded in combining both insurance providers and customers.

Achievements

Significant improvement in PERFORMANCE

It essentially paid off to the Pattern team within months with improved web application performance due to reduced code redundancy during the upgrade.

Noticeable GROWTH

Within a few months of its launch, the app has received a fantastic response from its users and customers. As per the feedback received from users, the app is known to increase productivity and goal achievements through social integrations, Google maps, and more.

Helped boosting OPERATIONAL EFFICIENCY

The web app has been enhanced to add several new features such as quote comparison, personalized reports, and offline chatbots, which has helped the client achieve noticeable operational efficiency.