QuickHail: Taxi-Booking Application Clone

QuickHail needed a solution that was easy for users, drivers, and admins. Their focus was on delivering impeccable user experience for everyone.

QuickHail wanted to get an app that includes the following:

• Makes booking taxis easy and convenient.
• It must be easy to use and find taxis near the users.
• Accepts online payment on the app itself.
• Ensures the safety of customers’ personal data.
• Delivers an intuitive experience for all users.

About QuickHail: QuickHail is in the transport business and looking to expand to online taxi services in the USA. Their experience working in the industry helped them realize that there is a massive gap in the online taxi booking industry. They want to combine their industry experience with an online taxi business to diversify their business model.

While the client was very specific about their requirements and gave us the reference of Uber, we knew that a fresh perspective on the development and designing of the app was necessary. The idea was to understand the pain points of the users and the general challenge that the industry faced over the years. We also spoke to many businesses and technology providers working in the field to understand the ground realities of issues and the opportunities to resolve them. After gaining deep insights into the industry, we evaluated the same with the client's requirements and fine-tuned the taxi booking software to make a better solution for the client.

The next step involved creating a blueprint outlining what we would do to develop the app. We also defined the project's timeline, deliverables, and communication strategy to get a thorough project scope. Based on the talent and resource requirements, we set up a team of developers, UI and UX experts, and taxi app strategists to deliver an end-to-end taxi booking solution to our client in just days by implementing our quick readymade taxi booking system like Uber.

After laying down the foundation, we quickly started implementing the app to make it more than just a Uber taxi app clone.

The team we constituted for developing the taxi booking app started working on the project according to the strategy we formulated. We knew the first thing to get right was the design to ensure a better user UX. We cracked this by understanding the limitations of similar apps in the market and the users' expectations. To gather this information was challenging. However, the market research we conducted early in the project helped us nail this perfectly by leveraging VueJs. This allowed us to develop an elegant design that was equally user-friendly, intuitive, and easy to use.

After finalizing the application's design, our team navigated to the development process. As we designed the app with the development process in mind, our team was able to develop the app rather quickly. We used Laravel for backend development. Integrating Google Map API and RazorPay payment gateway was also done.

Ensuring quick response with an easy-to-navigate design was the core aim of the entire project, based on the client's requirements. We also created the app to deliver different experiences for each of its user types:

Customers: Customers get all the options to book, manage, and cancel their trips. They can also rate the trip, driver, or service and make payments online.

Drivers: They can sign up with the app to offer their services to customers looking for taxi services. The app allows them to accept or reject ride requests.

Admins: The admins are the ones who manage the entire app from the backend. They can decide the commission rates, users, and drivers registered on the app.

After the Uber clone taxi booking software was launched, the client was able to experience a lot of signups from travel agencies and taxi operators. The response has encouraged the client to add chat options and food delivery services to the app; we are currently planning the same.